Thank you for choosing Digyhorizon. We want to ensure you are satisfied with your purchase. Please read our refund policy carefully to understand your rights and obligations with respect to refunds.

Digital Products and Services

• All sales of digital products or services are final. We do not offer refunds once a purchase is completed and the product or service is delivered electronically.

Physical Products

• If you receive a damaged or defective physical product, please contact us within [number] days of receipt to arrange for a replacement or refund.
• We may require proof of purchase and evidence of the damage or defect.

Services

• Refunds for services rendered are handled on a case-by-case basis. If you are not satisfied with a service provided by us, please contact us promptly to discuss your concerns and potential refund options.

How to Request a Refund

To request a refund, please contact our customer service team at contact@digyhorizon.com, with your order details and reason for requesting a refund. We will review your request and respond in a timely manner.

Exceptions

• We reserve the right to refuse refunds for any reason, including but not limited to abuse of our refund policy, violation of our terms of service, or fraudulent activity.

Changes to This Refund Policy

We may update this refund policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions about our refund policy, please contact us at contact@digyhorizon.com.